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Property Management: ​Definition, Roles, and Types

Anuj Ruhela | July 17, 2024 | 5 Min Read

What is Property Management?​

Property management involves the administration and operation of residential, ​commercial, and industrial real estate properties. This includes day-to-day tasks ​such as marketing and leasing properties, screening and managing tenants, ​collecting rent, handling maintenance and repairs, ensuring compliance with laws ​and regulations, managing budgets and finances, and overseeing property ​improvements. The goal is to maintain property value, maximise rental income, and ​ensure tenant satisfaction.

KEY TAKEAWAYS
  • Tenant Management: Finding, screening, and managing tenants.
  • Rent Collection: Ensuring timely rent payments from tenants.
  • Maintenance and Repairs: Fixing and maintaining the property.
  • Legal Compliance: Following property laws and regulations.
  • Financial Management: Managing budgets and finances.
  • Property Marketing: Advertising and leasing properties.
  • Tenant Satisfaction: Ensuring tenants are happy and well-served.
  • Property Value: Maintaining and improving property value.

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Understanding Property Management; Why it Exists?​

Property developers often move on to their next project once a current one is ​completed. They usually prefer to delegate daily operations to professional ​property management companies.


Key responsibilities of a property management company include:

  • Tenant Screening: Finding reliable tenants.
  • Lease Management: Drafting, signing, and renewing leases.
  • Rent Collection: Ensuring timely rent payments.
  • Property Maintenance: Upkeep of properties, including landscaping and repairs.
  • Budgeting: Managing budgets for property maintenance.
  • Legal Compliance: Adhering to landlord-tenant laws and regulations.
  • Property Marketing: Advertising to attract tenants.
  • Staff Supervision: Overseeing maintenance workers and leasing agents.
  • Tax Handling: Managing property-related taxes.


Property managers must comply with state and local laws to ensure smooth ​operations. Owners or landlords typically pay a fee or a percentage of the rent for ​these services, allowing them to focus on new projects while ensuring their ​properties are well-managed and profitable.

Types of Property Management

Property management encompasses various types, each specialising in different ​types of real estate:


  • Residential Property Management: This involves managing rental properties ​such as single-family homes, apartments, and condos. Responsibilities include ​tenant relations, rent collection, property maintenance, and lease agreements.


  • Commercial Property Management: This type focuses on office buildings, retail ​spaces, and industrial properties. Managers handle leasing, maintenance, and ​operations to ensure businesses can function smoothly within the properties.


  • Industrial Property Management: This covers properties like warehouses, ​manufacturing plants, and distribution centers. Managers oversee logistics, ​maintenance, and compliance with industry-specific regulations.


  • Retail Property Management: Managing shopping centers, malls, and ​storefronts. This involves tenant mix strategies, lease negotiations, and ensuring ​a good shopping experience for customers.


  • Special-Purpose Property Management: This includes managing properties with ​unique uses, such as schools, hotels, and sports facilities. It requires specialized ​knowledge and skills relevant to the property type.


Each type of property management requires specific skills and knowledge to ​address the unique challenges and responsibilities associated with the respective ​properties.

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